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Upgrade problems


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LRACMS 0
From: -
Upgrade problems

I upgraded to the standard edition this morning. After resetting the new permissions and entering the setup data I can again access the program. The original stories are there.

When I try to edit an existing story or add a new one (via cadmin) everything seems to go fine, but the new story is not added nor is the edited story changed. Only the original stuff from the basic edition is there. Also the home view is identical to the original.

- Louis Andrews

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Responses to this topic


1 Re: Upgrade problems
avatar
Administrator
1340
From: Vienna, Austria
Upgrade problems

Here a script which reset the Site ID of the old news stories to 0

Using the script:
1) Download the attachment
2) Rename the script to sitefix.php
3) Upload the script to your cadmin directory
4) Run this script from your browser e.g.  http://yourdomain/cadmin/sitefix.php
5) Remove the script
1 Re: Upgrade problems
avatar
Administrator
1340
From: Vienna, Austria
Upgrade problems

Originally posted by LRACMS
After clicking Edit/Remove, at the top (in cadmin) it reads Store/Site IDand for the story I changed and for the one added the Site ID is 0, while for the old stories that do appear it is 1.


Site ID 0 = Story is available on all websites

Site ID 1 = Story will be displayed on website #1 only

The CMS is supporting up to 99 websites in the same database. That means you can publish news at 99 websites from the same control panel.

Originally posted by LRACMS
Also under Configuration, what is Website No:?


That's the website number of your installation. Is this 1? If not, change the number to 1.

Please check also at Other / Websites (in cadmin) that only one website is installed.
1 Re: Upgrade problems
avatar
OP 0
From: -
Upgrade problems

Also under Configuration, what is Website No:?

- Louis Andrews
1 Re: Upgrade problems
avatar
OP 0
From: -
Upgrade problems

Thanks, now I have the new screens, but the stories still haven't been updated at the site, only in cadmin. I think I found the problem, but do not know the solution. After clicking Edit/Remove, at the top (in cadmin) it reads Store/Site IDand for the story I changed and for the one added the Site ID is 0, while for the old stories that do appear it is 1.

- Louis Andrews
1 Re: Upgrade problems
avatar
Administrator
1340
From: Vienna, Austria
Upgrade problems

It seems like that not all files from standard edition are uploaded.

I found at least two files:

1) templates/site_header.tmp.php (the template which contains the left menu) is from basic edition.

2) cadmin/index.php is also from basic edition

Please reupload both files.
1 Re: Upgrade problems
avatar
OP 0
From: -
Upgrade problems

Yes, I cleared the cache after the first failed attempt, but it didn't seem to make and difference. Will give support ticket.

- Louis Andrews
1 Re: Upgrade problems
avatar
Administrator
1340
From: Vienna, Austria
Upgrade problems

Originally posted by LRACMS
I should have added that while in the cadmin it does list the new and edited stories, but when the site url is accessed only the old stories are there and the original home page configuration.


Please try to clear the cache. Select in cadmin the "Clear Cache" option under "News"
1 Re: Upgrade problems
avatar
Administrator
1340
From: Vienna, Austria
Upgrade problems

cupgrade.php is only to upgrade from an older version of standard edition. cinstall.php is for fresh installs or upgrades from basic edition.

I would recommend that you  open a support ticket and provide the following infomation:

- Location of the installation
- cadmin login
- phpMyAdmin (if possible)
1 Re: Upgrade problems
avatar
OP 0
From: -
Upgrade problems

Philipp,

I should have added that while in the cadmin it does list the new and edited stories, but when the site url is accessed only the old stories are there and the original home page configuration. I've refreshed the browser, tried a different browser, and even rebooted the computer - all without any result.

- Louis Andrews
1 Re: Upgrade problems
avatar
OP 0
From: -
Upgrade problems

Yes, I tried running cupdate.php and could not access the db so I ran cinstall.php again which told me the permissions I needed to fix, then I added all the config data called for and clicked SEND. Afterwards I wasn't sure so I tried to run cupdate.php, but got a message that I was already updated.

- Louis Andrews
1 Re: Upgrade problems
avatar
Administrator
1340
From: Vienna, Austria
Upgrade problems

Did you upload all files?

Did you run cadmin/cinstall.php after that?

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This topic is archived. New comments cannot be posted and votes cannot be cast.