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2 more questions

Troubleshooting and Problems 156 This topic was started by ,


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chm3 10
From: -
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I am mainly using the Files and I have met 2 problems:

1. When user submitted the PDA files from the frontend, I can get them at the backend. However when I edit and approve the submission, they will not show in the front end and at the backend, there are no such submissions again.

2. I tested to add some files but in right block of the front end, they do not show under Latest Files and Top Files.

Please help!!

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Responses to this topic

1 Re: 2 more questions
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Editor
0
From: -
Final and this month Winking Face
1 Re: 2 more questions
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OP 10
From: -
Thanks very much. I will wait for your next release. Will the next release be final or RC4 and when we can expect it?
1 Re: 2 more questions
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Editor
0
From: -
There is a typo in both block scripts that prevent that the latest/top files will show up. This is fixed in the next version.

However, I was not able to reproduce the problem with the submissions yet. I tried it now even with IE7 under Windows Vista but it works as expected.
1 Re: 2 more questions
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OP 10
From: -
I am using Vista and IE7. But under XP and IE7, I have met the same problem.
1 Re: 2 more questions
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Editor
0
From: -
Very odd. I find all your submissions under Files Queue => Status: Approved but nothing under Manage Files. If I edit the queue files and set the "Queue Status" to "0 ... New", I can reapprove the files just fine Confused Face

Which OS/browser are you using?
1 Re: 2 more questions
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OP 10
From: -
Both problems unsolved yet. Have PMed you site and login details. Please help to check and advise back.

Thanks very much.
1 Re: 2 more questions
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Editor
0
From: -
1. The files are not in the Manage Files. They seems to be gone forever.

I need to take a look. Can you PM me the location and admin login of your Contentteller installation?

2. I have not enabled the cache feature yet. I will try to enable it and see.

The blocks cache is independent from the HTML caching feature. The HTML cache feature is only for high traffic websites or underpowered servers.
1 Re: 2 more questions
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OP 10
From: -
1. The files are not in the Manage Files. They seems to be gone forever.

2. I have not enabled the cache feature yet. I will try to enable it and see.

Thanks.
1 Re: 2 more questions
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Editor
0
From: -
1) The files are not under Manage Files?

2) The side blocks are cached. It took up to 1 hour before files show up there.

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